If you notice a transaction you didn’t make, report it right away through the SoLo app’s dispute flow: tap the three dots next to “Latest Transactions” and select “Dispute a SoLo Debit Transaction.” Reporting unauthorized activity quickly helps limit your liability.
You can also reach us by contacting customer support, calling SoLo, or mailing us directly using the address on your monthly statement.
Our team is just an email away and ready to answer your questions.