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Privacy

SoLo has relationships with certain service providers in order to provide its services to you. SoLo has contracted for deposit banking account services from Bangor Savings Bank, Member FDIC. FDIC insurance coverage protects against the failure of an FDIC insured depository institution. Pass-through FDIC insurance coverage is subject to certain conditions. The SoLo Funds Mastercard® Debit Card is issued by Bangor Savings Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circle design is a trademark of Mastercard International Incorporated. SoLo also partners with Plaid, who conducts “Know Your Customer” verification and anti-money laundering requirements. For purposes of satisfying “Know Your Customer” requirements, Plaid will obtain identifying information, such as your name, email address, tax identification number, address, telephone number, date of birth, and information on your driver’s license or government-issued identification number or card. SoLo also partners with Astra to allow linkage to and storage of your external bank accounts for money movement purposes. Treasury Prime acts as the Banking as a Service provider between SoLo and Bangor Savings Bank and, consequently, will have access to the same personal information as Bangor Savings Bank. As these companies are accessing your personal information, you will be subject to their privacy policies as well, which can be found here,  here, and here. Should you sign up for SoLo Direct Deposit, you will also be subject to the privacy policy of our third party service provider Atomic FI, Inc., which can be found here.

Note: By creating an account or using the Platform, you acknowledge that you have reviewed this Privacy Policy. Certain uses of your information are necessary to perform our contract with you, comply with legal obligations, protect against fraud, or are otherwise permitted under applicable law.

Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

SoLo Funds, Inc., a Delaware corporation, together with its applicable subsidiaries, affiliates, assignees, and successors (collectively, “SoLo“, “we“, “us” or “our“) are committed to your personal privacy and your security online. This Privacy Policy describes the ways we collect, use, share, and protect your personal information. We maintain administrative, technical, and physical safeguards designed to protect personal information.

Information We Collect About You

We collect information about you in the following ways:

(I) Information You Provide: To use SoLo’s website and/or app, [solofunds.com], artificial intelligence chatbot, or application (collectively, the “Platform“), whether as a prospective borrower or a prospective lender, you will be required to create a user profile (a “Profile”).This will include furnishing personal information, which may include your name, email address, mailing address, telephone number and Social Security Number.  If you are interested in funding or obtaining a loan, you may also be required to provide additional financial information, which may include income, employment, and bank account information. To verify your identity and the information that you have provided, you may also be asked to scan and upload images of certain documents, including your driver’s license or other forms of identification.

(II) Information from Third Parties: Third parties, such as credit bureaus and social media platforms, may provide us with information related to you. We may combine this information with information we already have about you to assist prospective lenders in evaluating your loan request or for similar purposes.

(III) Information from Your Use of the Platform: We may collect additional behavioral information based on your use of the Platform. This may include information regarding the performance of loans you obtain on the Platform, as well as history of Applications or Loan offers, and more general information such as device information and log-in information. SoLo uses cookies, SDKs, pixels, and similar technologies for authentication, security, fraud prevention, analytics, performance, and functionality. You may control certain cookies through your browser settings, although doing so may affect Platform functionality.

(IV) Mobile analytics. We use mobile analytics software which allows us to better understand the functionality of the Platform on your device. This software may record information such as how, when and where you use the application, the events that occur within the application, aggregated usage, performance data, and how the application was downloaded, such as your internet protocol addresses, browser type, internet service provider, location, date/time stamp, referring/exit pages, and information about clicks and taps. 

How Long We Retain Information We Collect. We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy, or as necessary to comply with legal obligations and our backup, archival, and audit procedures. In the event you request to delete your account, SoLo is required to comply with state and federal laws regarding record retention.

How We Use Information We Collect. Information we collect from you may be used in one or more of the following ways:

  • To verify your identity and age as well as to guard against potential fraud
  • To obtain, with your authorization, third-party data from credit bureaus, social media sites, or others in connection with your loan request
  • To personalize your experience using the Platform
  • To provide customer service and to send regular communications regarding your transactions and related offers
  • To assist prospective lenders in evaluating your loan request or for similar purposes
  • To enable our service providers to provide you with services, such as funds payments, billing, and collection activities, as needed
  • To market additional products and services to you
  • To improve the Platform and to develop or offer new products and services
  • To enforce agreements with you
  • To comply with a court order, legal process, or applicable law, including retaining personal data or responding to any government or regulatory request
  • For any other purpose for which you provide your consent

Information We Share.

We may share information with third parties for everyday business purposes, including:

  • Other SoLo users who are interested in considering your loan request, including SoLo users other than the one who ultimately funds your loan request (the “Lender“)
  • Our backend technology service provider and its Affiliates and Partner Financial Institutions, including Bangor Savings Bank, Treasury Prime, Plaid and Astra
  • A debt collection company
  • Government officials, including law enforcement, when we are subject to an inquiry, information request, subpoena, court order or similar legal procedure, or we need to do so to comply with law

SoLo may use, disclose, or sell deidentified or aggregated information that cannot reasonably be used to identify an individual, consistent with applicable law. SoLo will never allow any of your personal information to be sold. Your personal information may be shared with service providers and partners to support business operations and SoLo will only share your personal information with third parties as described above. We may share aggregated, non-identifiable, anonymized user information with third parties, such as advertisers, prospective lenders, and content distributors. 

Third Party Data Collection

Some content on the Platform may be provided by third parties, including advertisers, analytics companies, and application providers, which may use cookies or other tracking technologies to collect information about you on the Platform. To enrich our profiles of individual users, we may tie this information to the personally identifiable information that they have provided to us. If you have any questions about an advertisement or related content, you should contact the third party provider directly as they may give you the option to not have your information collected or used for targeted advertising.

Information from Children

SoLo never intends to collect personal information from children under 13 years of age. If we obtain actual knowledge that we have collected personal information from a child under the age of 13, we will promptly remove the data from our system, unless we are legally obligated to retain such data. Please contact us if you believe we have unintentionally collected information from a child under the age of 13.

Compliance with State and Federal Laws

This Privacy Policy may not constitute your entire set of privacy rights, as these may also vary from state to state. Depending on your state of residence and applicable law, you may have rights to access, correct, delete, obtain a copy of certain personal information, appeal certain decisions, and exercise other statutory rights. Certain information may be exempt from deletion because of GLBA, banking, lending, fraud prevention, or other legal obligations. Residents of California and other states with comprehensive privacy laws may have additional statutory rights. To the extent applicable, SoLo honors requests consistent with those laws except where exemptions under GLBA or other federal or state law apply.

We will verify requests before responding.

Modifications to This Policy

SoLo may update this Privacy Policy from time to time as it deems necessary in its sole discretion. We may update this Privacy Policy from time to time. If required by law, we will provide notice of material changes and obtain consent where required. The last modified date at the bottom of this page reflects the most recent version of the Privacy Policy.

Your continued use of the Platform after any modification of this policy shall constitute your agreement to be bound by any such changes. We will, however, seek your consent to future modifications to the extent we are required by applicable law.

How You Can Contact Us

You may either log in to your Profile on the Platform, call us at 1-888-778-2850, or email us at help@solofunds.com to request access to, correct, or delete any personal information that you have provided to us or to exercise any other data protection right to which we are subject under applicable law, statute, or regulation. Please note that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. You may also contact us by submitting a request here.

If you have any questions or concerns regarding this Privacy Policy, please contact us by emailing us at help@solofunds.com.

Last Updated: August 10, 2026